Wax Specialist

Job No: 

BLaa087ec8

Job Location:

    NC- RALEIGH

Job Type:

    Availability Requirements:

    Full time (30+ hours per week) and/or part time ( > 30 hours per week)
    Must be available to work a minimum of four (4) days per week
    Three (3) weekdays (Monday through Friday) | 7:30 am – 2:00 pm AND 2:00 pm – 8:00 pm
    One (1) weekend day | Saturdays: 8:00 am – 5:30 pm OR 8:30 am – 6:00 pm
    Sundays: 9:30 am – 6:00 pm

    Additional Qualifications:

    Must be at least 18 years of age to be considered for this role
    Previous experience in a Spa or similar working environment (preferred)
    Ability to receive feedback and apply necessary actions immediately
    Basic computer skills (Point of Sale systems, Microsoft, Google Drive, etc.)
    Has previous experience with successfully handling difficult/sensitive guest issues with little to no supervision
Details

EWC’s Ultimate Guest Experience features our Exclusive Comfort Wax® and the original 4 Steps to Gorgeous® Process: Cleanse, Protect, Wax, Rejuvenate. Our Ultimate Guest Experience is what makes EWC stand out amongst our competitors. From our highly skilled Wax Associates, who administer full body waxing treatments, to our talented and professional Guest Service Associates, each team member ensures that our guests “Walk in & STRUT Out” feeling Unapologetically Confident.

The ideal EWC Wax Associate:

Is a Licensed Esthetician or Cosmetologist in the State of North Carolina
Is committed to providing the ultimate level of personal attention and impeccable service to every guest, every visit
Enjoys working with people and possesses excellent guest experience skills
Possesses an enthusiastic, friendly, and outgoing personality
Displays excellent communication and listening skills
Is passionate about skin care education and full body waxing
Is motivated to meet individual and team performance expectations for the overall success and growth of the center
Is knowledgeable about European Wax Center

About

At European Wax Center, our unique set of product and service offerings, the unforgettable experience provided at every EWC and our dedication to proper skin care education is what drives our one of our top priorities: Helping our guests feel more gorgeous and confident by revealing their beautiful skin through our Ultimate Guest Experience.

Requirements

North Carolina Esthetics or Cosmetology license (Required)
Customer Service: 1 year (Preferred) Retail: 1 year (Preferred)

Benefits

Wax Associate Responsibilities: Support European Wax Center’s Mission, “Creating unapologetic confidence by Revealing Beautiful Skin for all.” Provide consistent and professional waxing services in accordance with European Wax Center protocols and accepted certification practices Properly care for and utilize professional equipment/products to be cost effective Uphold the standards of sanitation and sterilization as directed by law, as well as European Wax Center’s policies and procedures
Perform prep work, thoroughly clean, and restock wax suites as required. Actively promote European Wax Center’s loyalty programs, services, STRUT 365 Product Portfolio and promotions to meet performance expectations. Handle guests questions and concerns professionally and courteously. Provide courteous, accurate and prompt responses to guests requests and ensure guest satisfaction. Regularly attend, participate in, and support ongoing trainings that provide ability to remain knowledgeable about center performance trends, new products, and corporate updates. Ability to perform all waxing services offered by European Wax Center in an accurate and time efficient manner.